At Baby Bouquets & Gifts Ltd., our customers always come first. Therefore, we promise to make every business transaction as comfortable and rewarding as possible. In order for us to continue the best customer service possible, we have enclosed a few basic Terms & Conditions which must be agreed upon between Baby Bouquets & Gifts Ltd.'s customers before business transactions can be made. It is the customer's responsibility to read and understand these Terms & Conditions before placing an order. We thank you for your understanding and appreciate your co-operation. Colors & Sizes We try our very best to make every color of our items on the website true to its actual color. However, please be aware that every monitor displays colors differently, and we cannot guarantee that your monitor color is accurate. All size specifications posted on our website we try to adhere to, but at times, we may have to substitute for a larger size (at no extra charge to the customer). Warranty If you receive your Baby Bouquet in a less-than-satisfactory condition, you may return it within 5 days from the delivery date to receive a full refund. When necessary, due to limited availability from suppliers, Baby Bouquets & Gifts reserves the right to make substitutions of products of equal or greater value. Because our products are made by hand, there may be slight variations to the initial appearance of the bouquet on our website or promotional material. Ordering We have tried to keep our ordering system as simple as possible. Contact us at info@babybouquetsandgifts.com or phone toll free at 866-732-1070. Customizing If you would like to customize a Bouquet with a different combination of baby clothing, please phone our sales staff toll free 866-732-1070 to obtain a quote. Availability Should any item you have ordered be unavailable, we will notify you immediately. Prices Subject to change without prior notice. Address: Suite 550, 717 - 7th Avenue SW Calgary, Alberta T2P 0Z3